Water/Sewer
SENIOR CITIZEN DISCOUNT: If you are 65 years or older, you are eligible for a senior citizen discount. Contact the village clerk to have the senior citizen discount added to your account. This discount is not retroactive and will begin with the next billing cycle after the discount is applied.
WATER SHUT-OFF PROCEDURE: If your water has been shut-off and you need to have your water reconnected after hours (between 3:30 p.m. and 8:00 a.m.), contact the police department at 815-357-8726. You will be required to pay a $100.00 call out fee in addition to your past due balance in order to reconnect your water service.
ANNUAL WATER RATE INCREASE: There is an automatic increase of two percent (2%) of water and sewer rates effective April 1 of each year.
GIFT CERTIFICATES: If you would like to pay money on a specific person's water account, or to apply money to a customer in need, you can do so by contacting the village clerk to request a gift certificate be sent to a resident. If you wish to remain anonymous, you may do so.